Her 8-year old son spent $4,200 on the Dum-Dum lollipops. Here is how to prevent and fix mistaken Amazon purchases.

Jeff Bezos once revealed that Amazon's bold decision to let customers cancel their own orders—despite internal doubts—was a trust-building experiment that paid off, exemplifying the company's ...

You can cancel your Amazon Prime membership anytime and receive a full or partial refund based on your benefits usage and remaining time. Here's how.

Scammers are sending notifications to Amazon Prime members that the price of the membership is increasing. The email includes a button that recipients can click to cancel their subscription.