A consumer walks into a store and their phone lights up with the latest promotions. With the help of a robot, the consumer finds their item and goes to the fitting room, where smart mirrors provide ...

For decades, retail’s workforce strategy has revolved around one constant: people. Associates stocked shelves, answered ...

MINNEAPOLIS--(BUSINESS WIRE)--According to a Mastercard SpendingPulse report, 2024 holiday season in-store sales grew 2.9%, with customers shopping in person and taking advantage of trends like buy ...

As retailers embark on 2026, the industry is collectively facing a convergence of regulatory pressures, operational innovation outlooks and consumer expectations. Seattle-based RFID technology ...

AI’s integration into retail is moving quickly with 98 percent of retailers reporting plans for full AI deployment by 2027. In a new report from Everseen, the Vision AI technology for global retailers ...

In 2012, Amazon founder Jeff Bezos was asked by TV host Charlie Rose whether his e-commerce company would ever venture into brick-and-mortar stores. Bezos said shoppers were well-served by existing ...

Consumer demand for instant access to product information is driving developments around in-store technology. Ben & Jerry’s, 4food, The Home Depot and Motorola are a selection of companies introducing ...

Artificial intelligence, frictionless shopping technologies and retail media networks are emerging as the key forces shaping the future of retail.

Against a backdrop of acknowledgement that artificial intelligence (AI) will impact retailers in many ways, the sector is experiencing a major level of investment aimed at creating the infrastructures ...

Forbes contributors publish independent expert analyses and insights. I write about how good communication can lead women to success. In a world where retailers and brands are inundated with thousands ...

As retailers head to New York next month for the National Retail Federation’s annual conference, they’ll find an industry pushing hard to turn bright ideas into operational reality. Few trends will ...

With more retailers bringing technology into their stores and 90% of customers saying they expect retailers’ brand experience to be uniform across channels, the question isn’t whether to converge your ...