CRM has been around long enough that you do not need to engage with a platform integrator ... Many firms will also regularly look at technology changes like AI platforms to improve the state of their ...

But what does the future CRM look like? Most likely, artificial intelligence (AI) will take center stage, which will allow ...

In this article, we are going to take a look at where Salesforce Inc (NYSE:CRM) stands against other buzzing ... for consumers and businesses, just like Netscape with the internet.