More than one-third of companies (36%) have already adopted hosted VoIP services. This number will almost certainly increase as more companies become aware of this alternative to traditional phone ...

Looking for recommendations of any hosted pbx service. I need a basic autoattendant and to supply 3 home office workers with telephones, extensions, and voicemail. I was looking at ring central, but I ...

ITBE columnist Paul Mah looks at a new hosted VoIP service from Intermedia that can be coupled with hosted Microsoft Exchange to deliver a full unified communications package. “Small and mid-sized ...

Voice over internet protocol is by no means a new technology; companies have been using it for years. But for many small and midsize businesses, the shift to VoIP is a road not yet traveled. The ...

Many small-business VARs may never have had access to phone revenue before because they lacked experience selling PBX solutions. But the game is changing. Hosted VoIP services are not only opening the ...

Last week, we looked at what consumers and small office/home office VoIP users can do to ensure VoIP call quality. This week, we’d like to offer some suggestions about what the enterprise can do from ...

LAS VEGAS — Avaya Inc. last week announced a set of subscription-based IP telephony, call center and voice-mail services for businesses — an unusual move for a networking equipment vendor, since ...

“Switchvox Cloud's new, lower cost, metered offering starts at $12.99 per user, per month, reducing the barrier to entry for customers looking to migrate to cloud communications,” said Channing Hinkle ...

The Voice on the Network show last week was bopping in Boston, boasting more exhibitors than ever and some 5,000-plus show goers. One theme that kept bubbling to the surface was hosted IP telephony ...

Fill out the form to the left to access the PDF of the eSN Special Report on VoIP. As school districts replace their antiquated phone systems, a growing number of districts are choosing hosted, or ...

A voice over Internet (VoIP) service that is provided by a third party for businesses with a small to medium number of phone extensions. All calls are transported over the Internet, and telephone ...