As the rules currently stand, filing a consumer complaint with the FCC sees them assess and handle that complaint on your behalf. If it's a valid complaint, an FCC consumer representative may contact ...

Attorneys and other compliance experts say it's important that financial advisors greet any type of negative feedback with a ...

Editor’s Note: This article originally appeared on YourSource News (YSN), the official blog of BrandSource parent AVB Inc, and is reprinted with permission from the authors. Let’s face it: Every ...

On Monday, the agency responsible for inspecting restaurants and other food establishments announced a backlog of 130 complaints pending investigation. Division of Environmental Health of the ...

Consumers whose complaints are handled well by a company become loyal customers and spread positive word-of-mouth. Yet too many companies fail at complaint handling and then fail again in responding ...

Forbes contributors publish independent expert analyses and insights. Alison Coleman is a U.K.-based journalist who covers entrepreneurs. You can’t please all of the people all of the time, so when ...

After years of neglect, angry consumers are finally being heard at the state Department of Insurance. The department is making it easier to file a grievance against an insurer and is hiring more ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. As a result of the review, five banks are undertaking major changes to ...

Despite a record-setting budget deficit, the state should consider creating a new agency to resolve a growing backlog of employee complaints of corruption, mismanagement, waste and unsafe behavior, ...

To meet the increasing pressure from the people's complaints letters and visits year on year, Chinese government is exploring a brand new mechanism for handling them so as to reduce those people ...

A Franklin County judge will handle a complaint questioning Durham County District Attorney Tracey Cline's fitness for office. Defense attorney Kerry Sutton filed an affidavit last week that alleges ...