As the rules currently stand, filing a consumer complaint with the FCC sees them assess and handle that complaint on your behalf. If it's a valid complaint, an FCC consumer representative may contact ...

Discover insights on managing veterinary board complaints in this episode of The Vet Blast Podcast presented by dvm360.

You can’t please all of the people all of the time, so when you have customers, complaints are almost inevitable. As much as it hurts when someone complains about their business, founders have to take ...

Editor’s Note: This article originally appeared on YourSource News (YSN), the official blog of BrandSource parent AVB Inc, and is reprinted with permission from the authors. Let’s face it: Every ...

When a group of employees files a complaint against management, it is important to act quickly. Start by letting both sides know that you appreciate their input and must conduct your own investigation ...

Let’s say, your medical device business has received a complaint from a customer. It happens to all medical device manufacturers and the complaint can range from the relatively minor to severe with ...

Values are what bring distinction to your life. You don't find them, you choose them. And when you do, you're on the path to fulfillment. Consumers whose complaints are handled well by a company ...

UK telecoms companies have demonstrated a significant improvement in their complaint handling, according to a new report from the industry regulator, Ofcom. The research compares customer service ...

The current design of national policies for complaint handling in NHS hospitals in England means there is too much focus on assessing a complaint's validity and not enough on learning from the ...