We are moving away from products designed for an imagined “average” customer. In practice, the idea of an average customer rarely holds up.

The U.S. Department of the Treasury financial inclusion strategy outlines five objectives for improving financial literacy and wellness for Americans, especially in underserved communities. These ...

For some of us, everyday banking is an uneventful task. Technology has allowed us to go digital and automate the many hoops we used to have to jump through. Without fail, our pay lands in our bank ...

What Is Digital Financial Inclusion? Digital financial inclusion revolves around ensuring that all individuals and businesses, particularly those in underserved or marginalised communities, have ...

The prevailing narrative in the financial technology industry has centered around one central concept: access. The promise of fintech “revolutionizing” financial services has led many to celebrate the ...

Financial inclusion has been a fintech buzzword for years, yet 2025 appears to be the one year where we finally see real momentum… or maybe not. As governments, banks, and fintechs try out various ...

The latest UK Financial Conduct Authority (FCA) and Prudential Regulation Authority (PRA) proposals for improving diversity and inclusion in financial services include requiring firms to report on six ...

The fintech revolution is promoting financial inclusion and democratising access to global markets by providing users with cutting-edge trading tools. According to the World Bank, digital payments saw ...

Advocates’ arguments that cryptocurrencies improve access to financial services lack evidence. Increasing financial inclusion is a commendable goal. But the idea that crypto can significantly expand ...

Department of Financial Services begins work on Financial Inclusion 2.0 roadmap, aiming for universal banking, insurance and ...

In today’s fast-evolving financial landscape, data-driven insights are crucial for fostering financial inclusion and accelerating economic growth. The National Bank of Rwanda (BNR) has taken a ...

Scaling digital financial services in the African region is critical to enable and achieve economic and social development, driving access for those that remain unbanked and underserved. In this ...