Building a strong feedback culture requires deliberate systems and consistent practices that encourage honest communication ...

A new report titled “Pulse Survey Report,” sponsored by Seismic, points to rising demand for quick checks on worker and ...

If your organization sends out surveys, used to send out surveys or plans to send out surveys, then you should read this article. Some customers refuse to fill out customer satisfaction surveys. Their ...

Nearly every company conducts an employee engagement survey. Yet notwithstanding their ubiquity, employee survey research from Leadership IQ finds that only 22% of companies are achieving good results ...

Ambulatory surgery centers can utilize patient satisfaction surveys as a springboard for process improvement. As such, patient satisfactions surveys should not be created or distributed haphazardly ...

AURORA, Ill. (CBS) -- Aurora Police announced this week that they have become the first U.S. law enforcement agency to collect feedback from those who call for service, as a means of improving their ...

Dallas city executives are again asking council members to offer feedback on the city’s citizen satisfaction survey. Here’s ...

Each day, thousands of patients get a call or letter after being discharged from U.S. hospitals. How did their stay go? How clean and quiet was the room? How often did nurses and doctors treat them ...