The Federal Communications Commission (FCC) will seek to crack down on offshore call centers and illegal robocalls from ...

The proposed rule would require affected companies to disclose a customer service agent’s location and limit call volume from overseas contact centers, among other changes.

Steps the FCC can take to improve the customer service and security of communications between an American and any call center that remains abroad, including requiring workers at call centers to be ...

The FCC proposes strict new rules requiring domestic call transfers, English proficiency, and location disclosures for ...

The Commission will vote on deleting obsolete broadcast rules and on issues relating to robocalls, call centers, spectrum and ...

It looks like the Federal Communications Commission (FCC) of the United States is gearing up to put an end to overseas call ...

The Federal Communications Commission (FCC) has issued a cease-and-desist to a company that’s believed to be allowing the transmission of “illegal robocalls” targeting American shoppers.

Federal Communications Commission Chairman Brendan Carr made his case on Tuesday that overseas call centers pose potential national security risks because they may be compromised by foreign actors.

The Federal Communications Commission (FCC) kicked off the new year with back-to-back actions on “robocalls,” illustrating that this likely will continue to be an area of focus for the agency in 2026.

On February 26, 2026, in Bradford v. Sovereign Pest Control of TX, Inc., the Fifth Circuit held that the TCPA permits either written or oral consent for autodialed or pre-recorded/artificial voice ...

If you are tired of scam calls slipping through the cracks, federal regulators just took a meaningful step. The Federal Communications Commission finalized new penalties aimed at telecom companies ...