content management, and sales forecasting tools. Companies that use sales enablement processes have better results than those that don't, such as a 60% higher customer retention rate, according to ...

In fact, if you can keep just 10% more of your existing customers, you will easily double your revenue. So it may well be time to shift some of your marketing focus from finding and engaging new ...

In an ICF survey, utility leaders cite importance of distributed generation, management systems and artificial intelligence.

But attention to your existing customers, no matter how small they are, is essential to keeping your business thriving. The secret to repeat business is following up in a way that has a positive ...