Disputing charges is easier than most people think. Here's what actually happens behind the scenes -- and when to contact the merchant first.

Still using a debit card when you're out and about? Here's where you should avoid doing so at some places, and why.

WASHINGTON - Swipe your debit card at the supermarket and you've placed yourself at the heart of a contentious congressional debate. On one side are banks like JPMorgan Chase and Bank of America and ...

When using platforms where either party can delete messages, screenshots need to be saved as soon as possible.

Barbara Ross learned the hard way that fighting fraud on a debit card can be very different from a credit card. The South Philadelphia woman emailed CBS News Philadelphia for help getting her money ...

Debit card fraud does not wait for anyone to get organized. The clock starts the second that unauthorized charge hits an account, and every hour that passes can change how much money stays protected.