Within five years, all 215 emergency dispatch centers across Ohio will upgrade to Next Generation 911, including 15 more counties this year. This is good news for anyone using a cell phone to call for ...

Add Yahoo as a preferred source to see more of our stories on Google. The 911 dispatch center in Bergen County, New Jersey. Hundreds of millions of 911 calls pour into the country’s roughly 6,000 ...

First responders around the state have a new advantage when responding to emergencies, thanks to upgrades happening to dispatch systems around Connecticut. Dispatchers in Norwalk are the latest to get ...

Beginning Tuesday, Feb. 10, the Lompoc Police Department dispatch center will integrate its call handling system with Hyper, an AI-assisted dispatch software, the city has announced. Hyper is a ...

The Bowling Green Police Department has implemented a new non-emergency dispatch system designed to help dispatchers prioritize more immediate situations.

INSOFTDEV, a mobility technology provider specializing in taxi and private hire dispatch systems is now integrated with CMAC Partner API. From a technical perspective, this integration is about ...

The Three-Tier Framework of BelFone Solutions A robust communication solution for public safety must be built on a multi-layered architecture that ensures data integrity from the field terminal to the ...

The city of Aurora is considering buying new dispatch and records management software for its public safety departments for just over $4 million. Through the proposed five-year contract with Mark43, ...

A new pilot program aimed at improving mental health crisis response is now operating in parts of eastern North Carolina, ...

PFLUGERVILLE, Texas (KXAN) — The City of Pflugerville spent more than $250,000 on a brand-new dispatch and record management system for its police department. But records show just one year later, the ...