These professionals have spent generations doing something the fintech world consistently underestimates: building trust in ...

State Farm is changing the contract terms for its captive agents, including parts of the agreement tied to health insurance, ...

Opinions expressed by Digital Journal contributors are their own. For years, there has been growing discourse around the outdated nature of the agent-policyholder engagement model. Historically, ...

A profound shift is taking place in the digital economy. AI is evolving from a tool that assists humans to an infrastructure that represents them. As digital agents become intermediaries in payments, ...

The insurance industry is on the verge of a monumental shift, driven by the integration of blockchain technology and smart contracts. Bob Brzyski For life and health insurance agents and agency owners ...

Digital channels account for a significant share of insurance purchases. According to JD Power's Insurance Intelligence ...