At some point in their career, every teacher will find themselves having a difficult discussion with their students. My first took place not long after I began teaching. It involved one of my students ...

Difficult discussions often bring tension and uncomfortable silences. People struggle to find the right words when emotions run high, and frustrations peak. Sometimes a simple conversation turns into ...

Difficult workplace conversations are rarely pleasant, and the reality is very few of us are very good at them. Similar to our response to stress and danger, interpersonal conflict triggers a fight or ...