Churn is not the result of a single catastrophic event. It is the culmination of a series of frustrating, value-draining ...

Microsoft Chief Partner Officer and CVP Nicole Dezen talks company’s 50th anniversary, AI, Copilot, security and more.

Value-based care (VBC), driven by the Centers for Medicare and Medicaid Services (CMS), has emerged as a cornerstone for redefining the customer journey—creating a profound shift in the ...

Don’t worry. I can help you better understand the customer journey by using my years of experience in this space to impart some of its most important aspects. So, let’s dig in! The customer ...

As business leaders, we typically focus on products (which are important), but we often forget a crucial part: the customer's ...

Traffic, Threat, and Identity Intelligence Engine accurately distinguishes legitimate humans, AI agents, and bots from bad ...

Today, at Adobe Summit – the flagship digital experience conference – Adobe (Nasdaq:ADBE) unveiled a suite of product ...

Buy now’ ads drive instant sales but may negatively impact long-term brand value. Brands must balance quick conversions and ...

AI-driven Behavioral Insights Empowering organizations with an advanced solution to pinpoint key milestones in the customer journey SAN FRANCISCO, March 18, 2025 (GLOBE NEWSWIRE) -- Base.ai, a leading ...

Brompton Technology is expanding its Customer Services team as part of its ongoing commitment to providing exceptional ...

That was the heart of “The Value Multiplier: Unlocking ROI Through Your CDP Journey,” a dynamic B&T Breakfast Club featuring ...