Selecting the metrics that best fit your business model and strategy is one of the key steps in creating a customer-centric company. To have a successful transition, you must have strong leadership ...

Balancing salespersonship with an unwavering commitment to doing the right thing can transform the way we do business, ...

A a deeper understanding of customer behaviours and personas is needed says David Cumberbatch, Associate Partner for Customer ...

Insurers need to shift to a customer-centric model to meet these expectations, an Arthur D. Little insight said. Insurers aim ...

We’ll work in groups to get hands-on experience and have lively conversations. How do you evangelize customer centricity and create a shared vision within your organization? Learn the best ways to ...

Now that the concept of omnichannel has had time to mature, retailers are realizing the importance of a customer-centric model and are focused on putting the customer first by understanding a ...

The traditional sales-driven strategy gives way to a customer-centric model where the product becomes the primary driver of acquisition, conversion, and expansion. Product-led growth relies on ...

Recurly, a leader in subscription management and billing platform, and Nuuly, the innovative clothing subscription rental ...

Partnership to Accelerate Buckman’s Growth, Advance its Innovative Technology and R&D, and Expand its Global Customer-Centric Model CHICAGO--(BUSINESS WIRE)--Pritzker Private Capital (“PPC ...