Value stream management involves people in the organization to examine workflows and other processes to ensure they are deriving the maximum value from their efforts while eliminating waste — of ...

Many marketing organizations are playing a strategic role in helping to transform their companies from being operations- or product-centric to becoming more customer-centric. To have an impact on ...

Even being healthcare professional-centric, when it comes to customer engagement, still has a long way to go. “It's not so much a technical issue, it's more the way budgets are organised.

Lip-Bu Tan, Intels CEO, outlines a customer-first strategy at Intel Vision 2025, focusing on innovation and engineering ...