Successful customer acquisition can often take a lot of trial and error to master. We asked industry experts to share one ...

Processes accelerate an organization’s time to market, allow organizations to adapt to market changes, lead to predictable ...

El Pollo Loco Holdings, Inc. LOCO is benefiting from expansion efforts, same-store sales growth and operational efficiencies. However, commodity inflation and concern regarding traffic remain woes for ...

To usher in improved customer engagement strategies, you must first learn to recognize which of the antiquated ones need replacing. Myth #1: Customer engagement works best in person. Many of the ...

Whatever marketing strategies you come up with, delivering exceptional customer experiences will always serve you well, helping you achieve that elusive competitive edge. And it all starts with ...

Customer experience (CX) is widely, and rightly, acknowledged to be one of the pharmaceutical industry’s top strategic priorities. It can be a matter of life or death in healthcare, where ...

Team Marksmen Network's CX Transformation Conclave to be held on March 21st 2025 in Bengaluru will spotlight technology's ...

We're excited to see how this partnership will help them drive loyalty and growth, while further demonstrating our momentum in helping leading retailers transform their customer data strategies." ...

In parallel with this leadership move, Everstage is unveiling a revamped support strategy designed to enhance customer experience for its growing enterprise clientele. With over 15 years of ...

The AI customer and sales opportunities in 2024 ... On the AI cloud front, what do you think of Google and Microsoft’s strategy? Microsoft and [CEO] Satya Nadella have done a pretty amazing ...

We are a team of writers, experimenters and researchers providing you with the best advice with zero bias or partiality. The British are known for championing an orderly queue, but patience has its ...