Some people think the world owes them something, and customer service folks are used to dealing with Karens. Fortunately for these partners, being good customers paid off big time. If you need proof ...

Hilton Hotels has launched a new mobile Web application giving ... we create a new distribution channel for our products and at the same time improve customer service, as customers enjoy the ...

Scammers are creating fake customer service accounts on social media to steal personal information, warns the Better Business ...

Although the majority of hotels are behind airlines when it comes to digital customer service, hotels have a significantly larger opportunity to improve customers' experience via mobile.

Businesses across industries are always seeking innovative ways to stay ahead of their competitors and drive long-term ...

The best customer service brands 2025 include Apple, Sam's Club, and luxury hotel companies like Mandarin Oriental and ...

Hotel chains in India are increasingly adopting AI technologies to enhance guest experiences and operational efficiency.