Reserve Bank of India Governor Sanjay Malhotra has a good reason to worry about the quality of customer service at Indian ...

RBI Governor Sanjay Malhotra expressed concerns over the rise in customer complaints and urged bank and NBFC management to ...

Faced with a deluge of consumer complaints, India's central bank is urging financial institutions to embrace the ...

India's central bank-regulated entities can leverage artificial intelligence internal controls to address consumer complaints ...

Axis Bank provides various customer support options for credit card users, including a 24/7 helpline, email assistance, ...