The chargeback process was originally designed over 50 years ago to protect consumers, but as e-commerce merchants will tell ...

Automation speeds up processes, but human interaction remains vital in customer service. Here’s how to balance both for ...

Here are 10 ways AI is reshaping customer service and how businesses can overcome the challenges of AI adoption.

Health care supplier provides special answers to special problems through diverse inventory and full-spectrum manufacturing services.

Managing your business finances can be seamless with QuickBooks. However, if you encounter any issues or require assistance, ...

The Wisconsin BBB says consumers should be aware of fake customer support accounts when posting on social media.

Voice AI is rapidly reshaping customer service and contact centers, ushering in a new era of 24/7 efficiency, personalization ...

DeerRun has announced a comprehensive upgrade to its global customer service system to further enhance user experience. The brand has established 24/7 customer service centers in locations such as the ...