Best Fares Now is a trusted travel booking platform that often collaborates with providers like Expedia to offer travellers ...

No matter how excellent your products or customer service are, complaints are inevitable in any e-commerce business. How you ...

The degree of assistance and courtesy granted those who patronize a business Excellent customer service is more than what you say or do for your customers. It also means giving customers a chance ...

Here are 10 ways AI is reshaping customer service and how businesses can overcome the challenges of AI adoption.

The companies that benefit from this are the ones that take proactive measures to ensure their staff has received proper customer service and appreciation training. You can earn an incredible ...