The companies that benefit from this are the ones that take proactive measures to ensure their staff has received proper customer service and appreciation training. You can earn an incredible ...

NYSEG has launched a pilot training program aimed at improving customer service by reducing call transfers and enhancing ...

Through an eight week training program, students will gain skills to excel in the customer service field. This program aims to provide a fast track to great careers with industry partners like ...

Good customer service is made, not born. Most companies find that employees require training to provide good customer service. Some of the areas in which employees often get help from customer ...