Based on GlobalData’s conversations with technology vendors, service providers and enterprises, customer experience (from ...

If possible, return to a brick-and-mortar store. Most providers have local stores where you can return your equipment. It may ...

Testing ISPs is logistically challenging. Still, there's plenty of room for critical analysis. CNET shares its process for ...

We know how important it is to have a reliable connection, good customer service and value for money – that's why we survey thousands of broadband customers across the UK to find out exactly what they ...