Reaching a customer segment that wouldn’t typically seek your services requires careful positioning and outreach.
An E-ZPass 'system interruption' is causing some drivers to see the message and red or yellow lights as they pass through the tolls.
The Wisconsin BBB says consumers should be aware of fake customer support accounts when posting on social media.
Those businesses respond and ask you to direct message them so they can help. But now scammers are taking advantage, creating ...
BBB: Think twice before you message! Fake customer service accounts are targeting social media users
BBB reminds consumers to use extra caution when publicly posting on social media to resolve an issue with a business. With impostor scams on the rise, fraudsters are creating fake ...
Mar. 21—A technical issue is causing some drivers who use E-ZPass on the Maine Turnpike to see red or yellow lights and a message to call customer service when they pass through tollbooths ...
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