Here are 10 ways AI is reshaping customer service and how businesses can overcome the challenges of AI adoption.

No matter how excellent your products or customer service are, complaints are inevitable in any e-commerce business. How you ...

Brompton Technology is expanding its Customer Services team as part of its ongoing commitment to providing exceptional ...

Salesforce partners with Singapore Airlines to enhance customer service through AI-driven solutions and Agentforce technology ...

It will utilise Salesforce’s Agentforce, an artificial intelligence (AI) system that deploys autonomous agents to perform ...

Singapore Airlines and American cloud-based software company Salesforce have embarked on a strategic partnership aimed at ...