Why is it so hard to talk to someone from the post office? The automated system asks you about ten but you cannot talk to a human. You are deterred from talking to customer service by the manipulation ...

This is a letter inspired by something that happened to my wife recently. She went to a national fast food chain restaurant that will remain nameless. When she got to the counter to order, the worker ...

Where have you gone, customer service? This statement is not meant to throw a negative blanket over all who supply customer service, but instead refers to what many go through in reference to customer ...

In these days of disappearing "customer service," it was a pleasant surprise to work with Mary at the new Ace Hardware Store in Kalmia Plaza. I was looking for a new hedge trimmer and she was a ...