The chargeback process was originally designed over 50 years ago to protect consumers, but as e-commerce merchants will tell ...

Big Spring Sale shopping event is upon us. It officially kicks off on Tuesday, March 25, and runs through Monday, March 31, with new deals dropping daily. While it's no Black Friday, shopping during ...

Scammers are creating fake customer service accounts on social media to steal personal information, warns the Better Business ...

The Wisconsin BBB says consumers should be aware of fake customer support accounts when posting on social media.

If customers know their rights and know that their data is protected, they’re more likely to trust businesses with their data ...

But Google search is unique as the planet’s most widely used online service and the front door to the world’s information.

Businesses are turning to AI chatbots to deal with customer service. The new tech saves them money, but it's leaving a lot of ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

Providing superior customer service and keeping the Denton community informed are two of my top priorities as mayor. I know ...