The chargeback process was originally designed over 50 years ago to protect consumers, but as e-commerce merchants will tell ...
Walmart (WMT), and Target (TGT) continued to dominate customer satisfaction rankings, though each faced their own challenges.
Health care supplier provides special answers to special problems through diverse inventory and full-spectrum manufacturing services.
Restaurant technology solutions provider HungerRush has announced the integration of AI Reply into its feedback tool for ...
GMC rated significantly above average in customer satisfaction with dealership repair and maintenance of vehicles according ...
The HR and recruiting sector has ranked as the second best for customer service, according to new research. The ‘Customer ...
Nigeria’s customer satisfaction index rose to 67 percent in 2024 as service delivery and overall customer experience across ...
Porsche is the number one ranking brand when it comes to the dealer service experience in the J.D. Power 2025 U.S. Customer ...
Customer satisfaction with Cadillac dealer service puts the brand in third place in the premium segment, with SUV and ...
Porsche is the number one ranking brand when it comes to the dealer service experience in the J.D. Power 2025 U.S. Customer Service Index (CSI) Study. The annual CSI study measures consumer ...