USPS Vice President for Customer Experience Marc McCrery said the agency is looking to switch its call center platform to a ...

Brompton Technology is expanding its Customer Services team as part of its ongoing commitment to providing exceptional ...

Scammers are creating fake customer service accounts on social media to steal personal information, warns the Better Business ...

Artificial Intelligence in enterprise service management has come a long way in changing the interaction environment for ...

To enhance service delivery for Malawians, CTS Courier has announced a special employee training program set to begin in ...

The delivery experience is one that can make or break your business. Although the products your customers order might be high-quality and meet their needs, a poor delivery service can leave a bad ...

To contact Amazon, head to the main customer service page and click “A delivery, order or return.” If you’ve received the package but there’s an item missing, Amazon warns it might be in a ...

By Aaron Geiger is the Managing Director of Manufacturing and CPG/Retail for ORTEC As food distributors confront rising ...

Modern business competition creates serious difficulties for companies providing delivery services. Every operational aspect ...