T-Mobile may soon start checking that all your devices are actually on valid plans
A new rumor claims T-Mobile may soon start auditing customer plans to ensure the proper devices are being used with the right ...
Harvard Business School11mon
Madrigal: Conducting a Customer-Base Audit
Ascarza, Eva, Peter Fader, Bruce G.S. Hardie, and Michael Ross. "Madrigal: Conducting a Customer-Base Audit." Harvard Business School PowerPoint Supplement 524-068 ...
Kiplinger1y
From Chatbots to Audits: How the IRS Will Use AI This Tax Season
The IRS will also deploy AI and similar automated technology to improve customer service for taxpayers. However, given a history of biased audit algorithms and other missteps at the agency ...