In 2024, Costco (COST), Walmart (WMT), and Target (TGT) continued to dominate customer satisfaction rankings, though each faced their own challenges. According to Chatmeter’s 2025 Retail ...

Do you just love taking your car to the dealer for service? J.D. Power says consumer satisfactiong with service visits ...

Utilities that understand their attitudes, behaviors and preferences are better able to target performance improvement initiatives that can increase overall customer satisfaction and garner support ...

The J.D. Power U.S. Business Wireless Customer Satisfaction Study SM measures overall satisfaction ... Score®— an independent measurement of NPS which includes the brand level Net Promoter Score® and ...

This means that the product or service can be tailored to these needs, leading to greater customer satisfaction. Well trained staff will be knowledgeable about the business and will be able to ...

Amid growing uncertainty surrounding the expansion of public charging infrastructure, home charging continues to be a boon ...

Porsche is the number one ranking brand when it comes to the dealer service experience in the J.D. Power 2025 U.S. Customer ...