Brand24 is an AI-powered social media monitoring tool that monitors and analyzes mentions of your brand, competitors, and other relevant keywords across social media, blogs, videos, podcasts ...

Bad reviews can undermine your brand and hurt your revenue. Learn how to turn things around and transform harmful feedback into a bottom-line boost for your business.

Nowadays, if you're a business owner, your customers expect—and demand—an immediate response. Meet the answers to their prayers: social media networks such as Facebook and Twitter or review ...

Share great reviews on social media, and follow up the share with another call to action for other people to leave reviews as well. Respond and engage. When you receive a wonderful review, respond to ...

Through reviews, she's learned more about her clients' wins, such as a company sharing that it experienced a sales boost or attracted investors after a media mention. When you ask for reviews and ...

Learn about the impact of customer reviews on brand reputation, ... His coverage ranges across customer experience, AI, social media marketing, voice of customer, ...

Social media can only carry airlines so far. ... Product Reviews. ... the report found 43 percent of airlines want to make social media customer service a top priority for 2018.

Emplifi’s report, The Social Pulse: State of Consumer-Brand Engagement on Social Media in 2025, featured a survey of nearly 1,000 U.S. consumers across generations conducted in collaboration ...

• Capture customer sentiment. Pre-service bios and post-service pulse checks can bring in customer satisfaction and emotion in both speech and text. If a customer is unhappy, the home service business ...

SAN FRANCISCO, June 11, 2025 (GLOBE NEWSWIRE) -- Meltwater, a global leader in media, social and consumer intelligence, today announces a partnership with 8x8, Inc. (NASDAQ: EGHT) through the 8x8 ...