Learn what a CRM database is, key features to look for, benefits, and best practices to help you choose and optimize the ...

Customer success and account management strategies help organizations grow in different ways. Customer success focuses on loyalty, while account management focuses on revenue. Continue Reading ...

A Smart Electric Power Alliance white paper sees DERMS as key to helping utilities address the trends of growing renewable ...

Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation Company TM, today announced Forrester Research has named Pega a Leader in The Forrester Wave TM: Customer Relationship Management (CRM) ...