Staying connected with customers without overwhelming them is tricky to balance. Over-engagement, such as too many untargeted ...

In 2025, business growth seeks ways to develop its customer relationship management and the processes involved in it.

Leaders announced the reintroduction of the Railway Safety Act, which was first proposed in Congress the month after the derailment in 2023, but died in committee months later.

The first step in improving customer experience is understanding what your customers truly want. This means going beyond ...

Read Less Customer relationship management (CRM) software is designed to help businesses increase sales, drive growth and provide better customer experience. There are many CRM platforms on the ...

Pipedrive helps salespeople manage and automate the sales process so that they can focus on leads and strategy. With this new ...

Layoffs at Salesforce are set to impact over 150 employees in San Francisco. According to a state filing, the customer ...

Displaced workers will be able to apply for other jobs internally, the Bloomberg report said, citing a person familiar with ...