Learn how Senior Director of Loyalty and CRM Rachel Dorfman and her peers work in tandem to help the company’s customers ...

Customer Relationship Management (CRM) software’s primary ... with your lead or customer to capture knowledge about them and map relationships. You can also segment customers according to ...

Discover the best personal CRM tools to manage your relationships and boost productivity effortlessly. Compare and explore your options today.

Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation Company TM, today announced Forrester Research has named Pega a Leader in The Forrester Wave TM: Customer Relationship Management (CRM) ...