A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.

New York Stock Exchange Salesforce is a leading provider of customer relationship management software and services for business clients. It offers tools for marketing automation, customer service ...

Founded in 2005, the software company’s core business is a customer relationship management (CRM) platform that hooks into other products for marketing, sales, content management, customer ...

Customer Relationship Management (CRM) helps organizations deliver exceptional customer service and support. Good CRM tools and strategies enable call centers, contact centers, and customer support ...

For security experts, there’s the network traffic probe ntopng and self-hosted firewall OPNsense. But if you’re looking for ...

Conferencing software Webex has a number of accessibility features built-in and has worked with Applause to test how well these work Continue Reading ...

Staying connected with customers without overwhelming them is tricky to balance. Over-engagement, such as too many untargeted ...

Pipedrive helps salespeople manage and automate the sales process so that they can focus on leads and strategy. With this new ...

Narayanan, V.G. "Customer Profitability and Customer Relationship Management at RBC Financial Group." Harvard Business School Teaching Note 103-013, August 2002. (Revised February 2018.) ...

In 2025, business growth seeks ways to develop its customer relationship management and the processes involved in it.

Kodiak Hub will bring its procurement technology to the United States with $6 million in funding from Oxx in tow.

HubSpot reported strong quarterly earnings, outpacing both management's guidance and analyst estimates. It was driven by impressive revenue growth and enhanced platform capabilities.