Rocket CRM today announced the launch of its enhanced CRM automation system, marking an important advancement in how the company supports businesses in managing customer relationships, sales pipelines ...

Today's dynamic market environment is forcing businesses of all sizes and types to be able to react quickly and decisively to rapidly changing business and competitive conditions and changing customer ...

Customer experience leaders rarely have authority over everything that touches a customer — and that hinders their ability to operate. "There is nothing more difficult to take in hand, more perilous ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. In today's dynamic business landscape, achieving organizational success hinges on the ...

WALTHAM, Mass.--(BUSINESS WIRE)--Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation Company TM, today announced Forrester Research has named Pega a Leader in The Forrester Wave TM: ...

If your organization isn’t tapping into the benefits of customer relationship management, it could fall behind the competition. Many business owners are already aware of Customer Relationship ...