Companies that focus on long-term partnerships instead of one-off transactions are better able to build a scalable revenue ...

Learn how Senior Director of Loyalty and CRM Rachel Dorfman and her peers work in tandem to help the company’s customers ...

Here are three fundamental steps you need to take to build long-term relationships with your customers using your mobile app. Step #1: Get to know your customer If you truly want to build a long ...

Old-school tactics like corporate gifts, swag and snail mail are brand new and effective people who grew up online. The post AI can find your ideal customers, but only humans can build real ...