In the modern world of digital technology, companies are always looking for ways to enhance customer relations. Traditional ...

Discover what CRM reports are, their benefits, key features, and how they help businesses analyze customer data, sales, and ...

Learn what a CRM database is, key features to look for, benefits, and best practices to help you choose and optimize the ...

For optimal performance, call centers are usually stacked with technologies like CRM (Customer Relations Management) software, automatic call distribution systems, and other advanced technologies.

Akshay Mahajan is executive vice president for AEC (architecture, engineering and construction) at Unanet, a software company ...

Emotion is the driving force in today's buying process. Learn how to tap the feelings that drive customers' buying decisions.

In Computer Applications and Information Technology, Aditya Pothukuchi, a technology expert from North America, explores how ...

Customer Relationship Management (CRM) software’s primary goal is to help small businesses foster better relationships with customers. Simple enough. But with so many CRM platforms coming with ...

Commissions do not affect our editors' opinions or evaluations. If you need customer relationship management software (CRM) to help grow your business, interact with customers and manage pipelines ...

The executive VP of retail and wealth markets is known as a change agent, driving innovation that enhances customer relations ...