Kiplinger1y
Five Strategies for Maximizing Your Business' Profitability
Let's explore some key strategies that you can implement to maximize your business's profitability while ensuring sustainable growth. 1. Focus on customer retention. One of the most effective ways ...
Harvard Business School7y
Customer Profitability and Customer Relationship Management at RBC Financial Group
Narayanan, V.G., and Lisa Brem. "Customer Profitability and Customer Relationship Management at RBC Financial Group." Harvard Business School Case 102-043, February 2002. (Revised March 2002.) ...
AI In Banking: Enhancing Revenue Streams, Customer Experience And Operating Efficiencies
By leveraging AI to augment their processes, customer experience and product offerings, banks can personalize services, ...
Harvard Business School7y
Slots, Tables, and All That Jazz: Managing Customer Profitability at the MGM Grand Hotel
Campbell, Dennis, Francisco de Asis Martinez-Jerez, Marc Epstein, and Joshua Bellin. "Slots, Tables, and All That Jazz: Managing Customer Profitability at the MGM Grand Hotel." Harvard Business School ...