Beyond The Plan: Why Leaders Must Stay Grounded In The Customer Experience
Leadership is about staying grounded, learning continually and ensuring that every decision enhances the customer experience.
Plan Well and Execute: Restaurants are evolving the customer experience
I drove through several states and had the opportunity to experience multiple eating establishments along the way. I ...
Starlink Launches $80 Monthly Plan As It Targets Wider Customer Base
Starlink has introduced a new monthly plan in the U.S. in a bid to lower the cost of satellite internet access and appeal to ...
Android Authority29d
T-Mobile may soon start checking that all your devices are actually on valid plans
A rumor claims T-Mobile may soon conduct a TAC audit of customer plans. The audit would check whether the associated device’s TAC is authorized to be used on that plan. If there’s a ...
After customer outrage, National Grid scraps plan to charge interest on Massachusetts customers' gas bill cuts
The company said it will cut customer gas bills by 10% in March and April and will not charge customers interest when it ...
Pensions & Investments13d
Human Interest introduces customer experience guarantee, promising speedy 401(k) distributions
Beginning March 1, workers contributing to 401 (k) plans managed by Human Interest — and their employers — can expect faster ...
valuepenguin16d
Oscar Health Insurance Review: Great Mobile App, but Poor Customer Satisfaction
Oscar stands out for its strong app, but plans are expensive and the company has a high number of customer complaints. Oscar is a company that offers some notable member benefits, and it operates in ...