How Lyft and Baked by Melissa Stay Customer-Obsessed—Even When It’s Difficult
Brian Irving, chief marketing officer at Lyft, and Melissa Ben-Ishay, founder of Baked by Melissa, talk at Inc.’s SXSW ...
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Here are 4 lessons bank executives can learn from Uber and Amazon about how to be customer obsessed
Be customer experience obsessed. If I were only going to share one lesson, it would be this. Jeff Bezos built Amazon into the company that it is today by being what he has called “obsessed ...