PPL Electric Utilities customer data was exposed during a data breach almost two years ago, according to the company. The ...
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Transform insights into action: A VoC program is only as effective as the actions it inspires. Brands must leverage real ...
For organizations ready to embrace the future, building the right infrastructure is the first step toward achieving ...
Customer information is usually one of the favorite targets of hackers as it contains confidential details which can be used to commit property or identity theft. Even innocent mistakes such as a ...
Microsoft's LinkedIn has been sued by Premium customers who said the business-focused social media platform disclosed their ...
A proposed class-action lawsuit seeks at least $5 million in damages for TD Bank customers affected by a data breach. Those involved with the suit want to represent customers who received a recent ...
Customers impacted were merchants, campus diners and diners who interacted with their customer care service, Grubhub said.
The bureau's report stated that fake customer service lines stole customers' information. Not taking appropriate action to "detect, limit and address fraud" on Cash App. Using the chargeback ...
federal court on behalf of LinkedIn Premium customers who sent or received InMail messages, and whose private information was disclosed to third parties for AI training before Sept. 18.