Formerly known as DialAmerica, ResultsCX is a Fort Lauderdale, Florida-based provider of CXM services to global companies including several Fortune 100 and FTSE 250 firms.

Queue Management Systems (QMS) are a technological solution that optimizes customer flow and enhances service efficiency, particularly in sectors like banking, by managing queues effectively and ...

New announcements by Qualtrics include speeding up research, democratizing insights and scaling experience delivery with AI.

Today, at Adobe Summit – the flagship digital experience conference – Adobe (Nasdaq:ADBE) unveiled a suite of product ...

Maximus, a leading employer and provider of government services, today announced the integration of Salesforce's Agentforce, the digital labor platform for augmenting teams with trusted autonomous AI ...

Discover how Adobe’s new predictive AI agents are reshaping customer experience with real-time insights, automation, and ...

Brompton Technology is expanding its Customer Services team as part of its ongoing commitment to providing exceptional ...