And they abused a Mandiant-developed open source tool in the attacks ShinyHunters told The Register that it has stolen data from about 100 high-profile companies in its latest Salesforce customer data ...

Data privacy regulations aren’t known for being light reading. That doesn’t make it easy for businesses to become compliant. When one law refers to data subjects, another to residents, another to ...

Your customers expect everything to work perfectly. A slow checkout page, confusing support experience or delayed shipment can send them straight to competitors. But here's the problem: most companies ...

Lloyds Banking Group plans to slash technology costs by hundreds of millions of points by 2028, and sell more anonymised customer data to third parties. According to a Financial Times report, the bank ...

As AI continues to reshape the business technology landscape, one thing remains unchanged: Customer data is the fuel that fires business engines in the drive for value and growth. Thanks to a new ...

Tens of millions of AT&T customers have just over a week to claim their share of a $177 million settlement stemming from two massive data breaches the telecom giant disclosed last year. The deadline ...

Internal documents reveal Lloyds Bank’s aim to reduce technology costs by 35% by selling customer data and automating ...

Modern CX depends less on where data lives and more on how signals, AI, and governance come together at decision time. For much of the past decade, customer data platforms (CDPs) were positioned as ...

AT&T customers affected by data breaches in 2024 can submit claims until Nov. 18, 2025, and payouts may be worth up to $7,500. The breaches exposed millions of customers’ personal info and cell phone ...

The largest U.S. bank, JPMorganChase, has been in conversations with data aggregators — companies like Plaid that draw customer data from banks and feed it to their fintech clients — to charge them ...

One of the barriers to productive use of AI in the enterprise is the difficulty of bringing data together from various sources. Helping customers get their data in order is therefore a priority for ...