Companies that focus on long-term partnerships instead of one-off transactions are better able to build a scalable revenue ...

At the end of the day,” says John Tomblin, president and co-founder of Data Titan, “we must remember technology is built for ...

Three seasoned founders share their approach to managing tricky client relationships.

WILMINGTON, DE — Quavo Fraud & Disputes has shared new findings from its Q4 2024 Consumer Survey, shedding light on how ...

Learn how Senior Director of Loyalty and CRM Rachel Dorfman and her peers work in tandem to help the company’s customers ...

For retailers looking to boost customer engagement and foster long-term loyalty, managing the Rule of 7 with positionless marketing helps brands execute this strategy efficiently.

The CRM market is growing rapidly, driven by cloud adoption, personalization, and AI technologies, with strong demand across various sectors.Pune, March 19, 2025 (GLOBE NEWSWIRE) -- Customer ...

Using Hanlon’s Razor and maintaining empathy in customer service takes a little practice. It helps having a mentor like Bob ...

Understanding your ideal customers requires continuous research, segmentation, behavior analysis, and relationship-building.

As the technology continues to evolve, the key differentiator will be how companies use these tools to create value for both themselves and their customers.

Customer Relationship Management (CRM) software’s primary goal is to help small businesses foster better relationships with customers. Simple enough. But with so many CRM platforms coming with ...