A mandatory service charge means customers end up paying even more because such a charge attracts Goods and Services Tax.

RBI Governor Sanjay Malhotra emphasizes the bank's commitment to consumer protection, financial stability, innovation, and ...

Malhotra added that the RBI remains committed to advancing financial inclusion, strengthening consumer protections, and ...

The partnership comes amid ongoing efforts by India's consumer protection authorities to address emerging challenges in the ...

In todays competitive market, every business aims to achieve 100% consumer satisfaction to establish itself as a trusted brand. However, there are times when products or services fall short of ...

optional and at consumer’s discretion. The guidelines were challenged by the National Restaurant Association of India (NRAI) and Federation of Hotel & Restaurant Associations of India (FHRAI ...

RBI Governor Sanjay Malhotra emphasizes the central bank's commitment to consumer protection and optimizing regulatory ...

The Indian government has placed ride-hailing giants Ola and Uber under scrutiny following allegations of fare disparities ...