Role playing can be a very effective way to help employees learn how to deal with various types of conflict. By acting out their responses in a relatively risk-free environment, employees can test ...

NORWICH — Screaming hysterically, a young man paces in an alley and holds a knife to his throat as a pair of Norwich Police Department officers stand a dozen feet away, trying to communicate with him ...

Have you ever watched a disagreement at work spiral out of control? It happens. Conflict is often a part of life — even in professional settings. But what you may not know is that it can actually be ...

Eileen F. Babbitt is Professor of International Conflict Management Practice and Director of the International Negotiation and Conflict Resolution Program at the Fletcher School of Law and Diplomacy ...

Navigating interpersonal conflict resolution in the workplace is a complex challenge for any organization’s leaders. As businesses strive to achieve efficiency and harmony, a crucial question emerges: ...