The California Horse Racing Board lodged complaints May 23 against Peter Miller and Ruben Alvarado, alleging that Miller, while on a hiatus that began late last fall, "engaged in behavior consistent ...

Video Arts has launched a new video-based training programme for customer service and sales staff, called Complaints: Five tactics for handling complaints effectively. Video Arts has launched a new ...

Let’s face it, no one expects a mandated harassment-training program to actually change workplace behavior or employee team dynamics. Despite 30 years of corporate-sponsored harassment training, we ...

ABTA’s advanced level complaints management training day is aimed at those who are responsible for developing and implementing their organisation’s complaints management strategy.

ABTA’s popular Complaints Handling workshop will give you the crucial tools to help you deal with complaints effectively, including written and verbal complaint handling techniques.

Since Georgia legislators created sexual harassment rules two years ago, complaints have started to come in and lawmakers have been required to complete a short training session. Two Capitol workers ...

A whistleblower’s complaint raises questions about FDA inspector training and support, as well as CGMP noncompliance patterns at biologics facilities. Disclaimer: This article reflects an editor's ...