Jay Wolf is the president of JWC, a people strategy firm. He has been an organizational, executive and performance coach for over 15 years. In the last 15 years, the discipline of coaching has grown ...

One of the best ways to get better at nondirective coaching is to try conversing using the GROW model, devised in the 1980s by Sir John Whitmore and others. GROW involves four action steps, the first ...

Looking for a way to boost staff productivity and loyalty? Try coaching. Jackie Arnold explores how this style of management can achieve significant results for businesses. Retaining and motivating ...

Every year, Gallup conducts a study on employee engagement and issues a State of the Workplace report (registration required). Would it surprise you to know that employee engagement has hovered around ...

Google’s Project Oxygen—a multi-year research initiative—analyzed data from thousands of employees to identify the qualities of highly effective managers. Over the years, strong coaching skills ...

There are many coaching models to help a coach facilitate the coaching process. The question coaches have about coaching models is which one to use. I prefer a pluralistic coaching framework, meaning ...

PGA Professional, Joanna Coe on the 18th hole during a practice round of the 2020 KPMG Women's PGA Championship at Aronimink Golf Club on October 7, 2020 in Newtown Square, Pennsylvania. Photo by ...

Project Oxygen, Google’s extensive manager study, analyzed more than 10,000 bits of information including performance reviews, surveys, and nominations for top-manager awards and recognition to ...